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You can contact us at (+34) 902 024 100 or filling up this form.

The personal data herein filled in by you shall be incorporated in databases jointly controlled by Parque de Atracciones Madrid S.A. (Before, Parques Reunidos S.A) (domiciled at Parque de Atracciones, Casa de Campo s/n, 28011 Madrid, Spain) and its parent company Parques Reunidos Servicios Centrales, S.A. (domiciled at Paseo de la Castellana 216, planta 16, 28046, Madrid, Spain email: ) (the “Controllers”). The data shall be processed for the development, management and control of the relationship with us and, in particular, for the management of your subscription to the Newsletter, for processing the requests that you may address to us and keeping our correspondence in order to improve our services as well as for statistical purposes. In order to exercise your rights of access, rectification, cancellation and objection, as legally provided, please address your written request to any of the Controllers at their relevant domicile above indicated, specifying “ARCO Request” in the subject matter and joining a copy of any document evidencing your identity. MINORS UNDER 14 YEARS OLD IF YOU ARE UNDER 14 YEARS OLD, WE NEED YOUR PARENTS’ CONSENT. For this purpose, we will contact them and will ask them to confirm us that they are your parents or guardians and their consent and, in that moment, we will be able to accept your application.

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Dear visitor:

Following the indication of the competent authorities, Parque de Atracciones de Madrid will remain closed out of consideration for the health and safety of our visitors and employees. We continue to provide regular updates through this website and social media.

Since our priority is that our visitors can enjoy the unique experiences of our park, for customers with tickets on dates with the park closed, changes will be allowed for dates on any other day in the year 2020. If you made your purchase at the box office or on the park's website, please write an email to with your ticket information for personalized management of your case. For other sales channels, please contact your distribution point directly.

We deeply appreciate your understanding and will continue to report promptly through our website and social media.